Returns & Refunds

Lunamumma provides a 30-day money back guarantee or replacement for damaged, faulty or incorrectly advertised items.  

Lunamumma does not offer refunds or accept returns for change of mind.

In the unlikely event that an item has arrived damaged or faulty, or does not meet the consumer guarantees under Australian Consumer Law, please contact us within 7 days of receiving your order.  

You will be asked to provide a description of the damage or fault and you may be asked to provide images in order to proceed with a return or refund.

Where items are deemed damaged, faulty or incorrectly advertised, FREE return postage will be arranged and a replacement or full refund will be applied via your initial payment method.