Lunamumma only ships within Australia. Our goods are NOT dispatched from overseas warehouses, so you are fully covered by Australian Consumer Laws and our chosen Australian delivery companies best practice processes.
Your order will be packed and usually delivered to you within 3 -10 business days.
Expected times are for reference only. Delivery may take longer than expected times due to various reasons. If you do not receive your order within 10 business days, please contact us.
Our products are shipped FREE of charge wherever possible. Some larger and bulky items do require a shipping charge. Please see individual product descriptions for shipping rates.
We use Australia Post, Fastway Couriers, Allied Express and TOLL to deliver your order.
Tracking details are provided for all orders.
Unsuccessful Delivery Attempt
If Australia Post delivers your order and no one is present, a notification will be left in your mailbox for collection at your local Post Office.
If Fastway or Allied Express deliver your order, arrangements will be made in advance to ensure your order arrives at your door, at your convenience. A re-delivery fee may be incurred if you are not home at the arranged time.
If your item is a gift, please ensure the receiver knows about it to avoid parcel rejection. A re-delivery fee may be incurred if the order has to be re-sent.